将增强的通信功能嵌入应用程序和流程中
借助 Rainbow 应用程序连接器，在现有的业务应用程序中嵌入易于使用的通信功能，为您的用户和代理商打造满意的服务。
通过将通信功能集成到现有的业务应用程序和 IT 服务管理工具中，为员工和客户提供高效的协同工具。那些高度依赖此类应用程序来联系同事和客户的员工，能够轻松利用阿尔卡特朗讯 Rainbow 以提升工作效率。借助点击呼叫功能，可以轻松的通过 ALE 桌面话机和软电话发起外呼。
亮点
- 完全集成到相关的应用程序中，使用更加简单
- 将成熟的电话系统嵌入到可靠的业务应用程序中，打造两全其美的使用体验
- 基于您的现有电话系统，实现 100% 云服务
特点
- 通过当前的电话系统，实现点击呼叫功能（用于公共电话）
- 所有来电都以弹窗方式显示来电者信息
- 可查看联系人的实时在线状态
- 基于 Rainbow 通讯录的代理联系人名单
- 通过消息收发、文件共享、音频和视频通话以及群聊功能，与其他代理进行无缝协作
优势
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